Privacy Policy
At In Town Home Buyer, protecting the privacy and security of your personal information matters to us. This policy describes the information we collect through our website, phone, text, email, and related communications, how we use it, and the choices and rights you have over your data.
Information We Collect
When you contact us or use our services, we may collect and store information you choose to provide, including:
- Your name
- Phone number
- Email address
- Property address and details about the property
- Your timeline and situation
- Photos you upload and messages you send us
You typically provide this information when you complete a form, request an offer, or communicate with our team.
How We Use Your Information
We use the information you provide to:
- Review your property and evaluate whether we can make an offer
- Communicate with you about your inquiry and our services
- Schedule follow-up and provide the information you request
- Keep records related to your request and any resulting transaction
- Meet our legal and regulatory obligations
We limit our use of your information to what is relevant to serving you and operating our business.
Photos and Property Information
If you share photos or details about your property, we use them solely to evaluate the property and to communicate with you about your request.
Text Messages and Calls
If you give us permission to contact you by text or phone, we may reach you at the number you provide. Message and data rates may apply, and message frequency may vary depending on your inquiry and our response. You can opt out of text messages at any time by replying STOP, and you can reply HELP for assistance. For any questions, email us at info@intownhomebuyer.com.
Mobile Phone Information
We do not obtain mobile information from, or share it with, third parties or affiliates for marketing or promotional purposes. This includes your text-messaging opt-in and consent information, which is never sold, shared, or transferred to anyone for their own marketing. Any mobile number you give us is used only to communicate with you about your property inquiry and any related transaction.
How We Share Information
We do not sell your personal information. We share it only where it is necessary to:
- Provide a service you have requested
- Work with service providers who help us operate the business
- Evaluate or complete a transaction with you
- Comply with the law or a valid legal request
How Long We Keep Your Information
We keep your personal information only for as long as it is needed to fulfill the purposes described in this policy, or for as long as the law requires us to retain it. When it is no longer needed, we take reasonable steps to remove or securely retain it.
Data Security
We use reasonable safeguards to protect the information you submit. No website or method of electronic storage is completely secure, however, so we cannot guarantee absolute security.
Your Rights
Subject to applicable law and our legitimate business and recordkeeping needs, you may:
- Request access to the personal information we hold about you
- Ask us to correct information that is inaccurate or incomplete
- Withdraw your consent to further contact or processing where consent applies
- Ask us to delete your personal information
- Raise a concern with the appropriate supervisory authority
To exercise any of these, contact us at info@intownhomebuyer.com.
Changes to This Privacy Policy
We may update or modify this policy from time to time. When we do, we will post the revised version on this page and update the effective date below. We encourage you to review this page periodically so you stay informed about how we handle your information.
Complaints
If you have concerns about how your personal information is being handled, please contact us at the email below. We take every complaint seriously and will look into it promptly. You also have the right to raise the matter with a relevant supervisory authority.
Contact Us
If you have any questions about this policy or how your information is used, reach us at info@intownhomebuyer.com or call or text (617) 295-7229.
Effective Date: July 1, 2026
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